Car & Classic Support

All the resources you need to understand Car & Classic Auctions & more

Auction seller's journey and FAQs

Seller FAQs


 

How much does it cost to sell my car via auction?

All auctions are no sale, no fee - if your item does not sell you don’t pay a penny. 

All vehicles sold are subject to our minimum commission fee or 5% +VAT, whichever is greatest. If your vehicle doesn't sell, there is no commission pay.

 

Our minimum fees for UK auctions are:

Cars - £500

Bikes - £350

Reg Plates and Automobilia - £250

 

Our minimum fees for EU auctions are:

Cars - €600

Bikes - €400

Automobilia - €300

 

All UK fees are subject to VAT. EU auctions are not subject to VAT. 

 

Photography and Editorial 

We offer a no sell, no fee service.

We recommend using our photography and editorial service to maximise the quality of your listing and achieve the best results for your vehicle. All auction listings are written by our in-house editorial team and we can arrange professional photography.

Car & Classic covers the costs of professional photography and editorial if your vehicle doesn’t sell.

Talk to us

 

How do I get paid?

Car & Classic is the only online auction to provide an escrow service. This is a secure payment system which protects the buyer and seller. When an auction ends, the winning bidder pays the full amount to an independent, third party account and Car & Classic will put them in touch with the seller to arrange transfer of the vehicle. 

Before handing over the car, you will have proof the buyer has sent the money to the escrow account. This gives you peace of mind and reduces the risk of fraud. 

 

What if buyers want to know more? 

Questions about the vehicle will be directed to the dedicated Car & Classic auctions team, if there is something that they can't answer or isn't in the description, they will contact you.

 

Can I decide when my auction listing goes live?

Usually, we would prefer the auction to be listed as soon as possible. Sometimes, it may be better to postpone but a member of the Car & Classic Auctions team will discuss this with you.

 

What happens after the auction?

Once the buyer has transferred the funds to the Car & Classic escrow account you will be put in touch with the buyer to organise collection. Once both parties are happy and have confirmed that the vehicle has been transferred to the new owner, funds are released to the seller from the escrow account.

 

How do you choose which cars to accept?

All auction listings are reviewed and submitted by the Car & Classic Auctions team. After we have processed them we will get in touch to discuss your vehicle and the auction process. 

 

Can I use Car & Classic to sell a car if I’m not in the UK?

Yes! Car & Classic can auction vehicles based in Europe and auctions can be run in either GBP or Euro as long as the seller has a GBP or EUR bank account. Please bear in mind that buyers and sellers are responsible for the collection or transfer of the vehicle. 

 

How long do auctions last?

We aim to list your vehicle for the length of time we think will generate the most bids, this is normally between five and seven days.

 

How do reserves work?

A reserve price is the lowest amount you are willing to sell the vehicle for. It is possible to list a car without a reserve price. The Car & Classic Auctions team will work with you to agree on a fair reserve price before your listing goes live. 

 

Can I edit my auction listing?

Once your auction is live, the only changes you can make to your listing is to remove or reduce your reserve price. Listing details and photos need to be approved by the seller before the auction goes live. 

 

Who writes the auction listing?

The Car & Classic Auctions team will write the listing for you based on the information you give us. All details are approved by the seller before the auction goes live.

 

Can I relist my car if it doesn't sell?

If your vehicle does not sell then we are happy to discuss how best to proceed and if relisting at auction is available.

 

Can I lower my reserve?

You can lower the reserve price at any point during the listing period. If you want to do this, you need to contact our Auctions team

 

Can I cancel my auction once it's live?

Once an auction is live it can only be cancelled under exceptional circumstances and will be subject to a cancellation fee.

 

Can Car & Classic send a photographer to take photos?

If you opt to use our photography service, Car & Classic can organise a photographer to travel to your car to take photos for an auction listing. All we ask is that all the documentation and parts are available and the car is clean inside and out.

 

I am having problems uploading photos in my submission, can you help?

Please contact the Car & Classic Auctions team

 

What details do I need to list my vehicle?

We'll need a copy of your V5 and proof of ownership and we'll run your vehicle through a vehicle history data check.

 

Should I take photos of the service history as well?

Absolutely, the more information we can share about the vehicle the more likely we are to find it a new home.

 

You seem to want to know all the faults. Is this really necessary?

Honesty is the best policy, most old cars need a little fettling. Providing a detailed honest picture of the vehicle from the get-go will help avoid any disputes further down the line.

 

Will bidders want to come and view my car?

Car & Classic Auctions is an online platform, therefore we try to provide bidders with as much information and as many quality photographs as we can so they can make an informed decision. However, viewings can be arranged at your discretion.

 

How do you ensure bidders are serious, and "tyre-clickers" removed?

All bidders must register with us and provide card details which are verified through our payment processing company, Stripe. A small fee is held on a bidder’s payment card to make sure we only get the most enthusiastic bidders.

 

What happens if the reserve is not met?

If the reserve is not met, a member of the Car & Classic auctions team will be in contact to discuss the next possible steps.

 

Where are your full Terms & Conditions?

Read Terms & Conditions

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